To ensure this feature is turned on, select Start > Settings > Privacy > Diagnostics & feedback. Windows is already configured to automatically prompt for feedback by default. Set Windows to automatically prompt for your feedback. We encourage all customers to make use of the following feedback channels included in Windows: Microsoft continually works on enhancing the user experience on all current products, including Windows Defender Antivirus. See the following articles for more information about updating Microsoft software and third-party applications: This will help ensure your PC is not infected by malware that exploit security vulnerabilities. The latest versions of software include available fixes of known security issues. How to refresh, reset, or restore your PC (Windows 8.1)Īs soon as you restore your PC, make sure you have the latest software running. See the following articles for more information about reinstalling or recovering Windows: Backups that are on your PC during an infection might have already been modified by the malware. Note: Whenever possible, restore your files from backups generated before the infection and stored in an external location, such as OneDrive, which provides regular cloud-based backups with version histories. Microsoft Defender Offline is a scanning tool that works outside of Windows, allowing it to catch and clean infections that hide themselves when Windows is running. If the same malware keeps infecting your PC, use Windows Defender Offline to look for and remove recurring malware. To resolve this, try scanning with Microsoft Defender Offline to catch hidden threats The malware is typically reinstalled, and redetected, right after you restart your PC. In some cases, redetection of the same malware is due to an undetected malware component constantly, quietly, reinstalling the detected malware. Upgrade to the latest version of Windows to benefit from a host of built-in security enhancements. To block threats from malicious websites, use a modern browser like Microsoft Edge, which uses Microsoft Defender SmartScreen to identify sites with poor reputation. Avoid websites that might contain malware, such as sites that provide illegal downloads. If you continue to encounter suspicious files that are not detected by Microsoft Defender Antivirus, submit the files to Microsoft for analysis.Įven after a piece of malware has been removed, it might come back if you visit the website that hosts it or receive it again by email. Learn more about definition updates for Microsoft Defender Antivirus and other Microsoft antimalware Under Threat definitions, select Check for updates. Under Virus & threat protection updates, select Check for updates. Update Microsoft Defender Antivirus before scanningīy default, Microsoft Defender Antivirus updates definitions automatically at least once every day. These settings significantly increase the chances of detecting never-before-seen malware and enable the automated creation of new updates that help protect all other computers running Microsoft Defender Antivirus. Make sure the settings for Cloud-delivered protection and Automatic sample submission are turned On. Under Virus & threat protection settings, select Manage settings. Select Start > Settings > Update & Security > Windows Security > Virus & threat protection. If you’ve turned them off, you should turn them back on for the best protection: Use Microsoft Defender Antivirus with cloud-based protectionīy default, the following advanced features are on. Ensure that critical security features are turned on and that Microsoft Defender Antivirus is fully updated before scanning. To detect the latest threats, use a robust antimalware product, like Microsoft Defender Antivirus, which is built into Windows. Try closing any unnecessary apps while you run the scan. If you have other programs running they may be creating a bit of a traffic jam that can slow down the malware scan, even if you're not actively using them. Scanning takes system resources like processor and memory. Run scans while your PC is idle by closing all other programs Large files, especially archives such as ZIP files, take longer to scan. Tips to free up drive space on your PC (Windows 8.1)Īfter you've freed up some space, update and then run a scan again.įull scans can take a long time if you have a large disk with lots of files. It might be prevented from completely removing a threat if there isn't enough available space on your PC, particularly on your system drive (usually drive C). Microsoft Defender Antivirus requires disk space to remove and quarantine malware files. Make sure you have enough available disk space If scans are taking too long or appear to be progressing very slowly, consider the following solutions:
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